I came across this company on line and found their website easy to navigate, their photographs and descriptions of the various types of mirror were comprehensive, plus a facility to ask a question about any aspect of it.

Once I had decided to order a bathroom mirror (shaped top mirror £99.95) I chose one of their payment options and went ahead and ordered.
The postage was free on this particular purchase.

Five minutes later my phone rang and I couldn't believe it, It was them thanking me for my order and saying I had chosen a good day to order because they were just loading their van which was heading to my area the following day.
They said I would get it tomorrow afternoon. True to their word it arrived as promised and we are delighted with it.
It wasn't a carrier it was their own van delivering it, over 50 miles to my location.

If I had one small criticism it would be that it was delivered with no packaging whatsoever, so I had a close inspection to make sure it was undamaged. I assume they had their own means of safely storing the mirrors for transit. As the mirror is a present I now have to find some means of boxing it (500mm x700mm).
Otherwise it would be five stars.
--Frank .
03 December 2015
 
Steve,

would just like to say thank you for the mirror and glass and your excellent service and they all fitted perfectly into place.

Best Regards.
--Andrew
01 December 2015
 
To Whom It May Concern,


I placed my order on the evening of 6th October for 2 glass shelves and I would like to say how impressed I am with your service.


When I placed the order, I was emailed at every stage of development, in addition to when they were shipped. My request for a telephone call on completion and shipment of the glass was fulfilled and I was extremely pleased that I received the order in only a weeks time (as the website stated that it would most likely be two weeks turn around time). The quality of the glass and the finish was superb and my new bathroom shelves fit perfectly!


In this day and age, good customer service is rarely received - It is extremely refreshing to come across a company which sell at a reasonable price, deliver quality goods and provide exceptional customer service.


Thank you very much,

Kind regards,
--K.C.
08 November 2015
 
My mirror arrived, perfectly packaged & incredibly quickly.

It has now been hung in a bathroom --- looks great.

Many thanks
--J.W.
23 October 2015
 
Good morning,

Just a quick note to say thank you for the new glass table top which you sent.

It arrived in time for my daughters 21st which was much appreciated.

Please thank all those who worked on getting the glass to us in time.


Thank you once again.
--Nick .
30 September 2015
 
Just wanted to write and thank you for the excellent service on the above order.
Aside from keeping us fully informed throughout, delivery was made exactly at the time promised, and your driver was both courteous and helpful.
The quality of the items supplied is absolutely perfect, exactly what we were hoping for.
You may like to see the enclosed picture of the finished table – we had purchased the curved base some time ago, and the items we ordered from you have now completed it to perfection.
We sent the same picture to the shop where we bought the base, and they have now asked us for your details as well, which we have been pleased to provide with our recommendation.
Once again, many thanks
Kind regards
--Ann and Phil.
27 September 2015
 
I recently ordered a made-to-measure mirror from you. Your company gave me a fantastic level of service. I wanted something a bit unusual and you were able to provide exactly what I wanted and, what's more,deliver it (to the south of England) within 24 hours of me ordering it. The mirror is now up in my bathroom and it looks great. Thank you all so much.
--Lindsay
16 September 2015
 
Thank you, my bespoke mirror was delivered today and is perfect, it has been a pleasure dealing with you from start to finish. The delivery man was extremely helpful and offered much appreciated advice to my builders on the installation of my mirror.

I will happily recommend you to anyone.

Thanks again,
--Julie.
11 September 2015
 
Hello again,

Mirror arrived safely this morning and is absolutely perfect - another brilliant job - very pleased - many thanks.

See you again in the New Year for another one all being well.

Have a good one,
--M.Kitchen
01 September 2015
 
Many thanks. The glass has been delivered by your helpful driver and is in place in the dining room. I shall recommend your firm to others
--Bill
28 August 2015
 
Mirror was delivered safely at 8am this morning, Thanks. Nice to deal with a friendly company where people actually listen to what you say over the phone and then do what they say they are going to!

Best wishes,
--Jane.
10 August 2015
 
Just a note to say thank you for the glass and mirror which arrived yesterday. The items are perfect and I was really pleased with the excellent level of customer service.

Thank you.
--Ed.
03 August 2015
 
Good Morning,
Just to say my shelves arrived this morning and a big thank you for a first class job. They are spot on and look perfect.I'd love to show my "Local glass company" who mocked my template and said no one could do them because the template was so poor! How wrong they were. Well done on a great job and fantastic customer service.
--Denise
14 July 2015
 
Dear All

Thank you so much for the fan mirror we ordered for our en-suite. It's absolutely fabulous! We are totally delighted with the high standard of workmanship........

......Also thank you for the outstanding customer service you have shown. It has been an absolute pleasure to do business with you from the first phone call, to ordering and to the ultra fast delivery. I will with confidence pass on the name of Mirrors & Glass UK Limited to family and friends as I know that they too will enjoy the first class Customer Service you have shown me. Once again thank you........
--H.E.
01 July 2015
 
Very good service and the mirror is lovely - looks good and easy to put up.
(oval pivot mirrors)
--L Kemsley
18 June 2015
 
Dear steve,
The sandblasted strips you did for us on the reverse of the mirror for back lights looks beautiful , really nice job many thanks!
--Alasdair.
11 June 2015
 
Hi Steve

Just to say thank you very much for sorting out our glass shower door, it fits perfectly and looks fantastic! We are delighted and will remember to look you when we fit our downstairs shower.
--Linda
25 May 2015
 
Hi, Just wanted to thank you very much for getting my order to me by this weekend – we were able to fit it in the caravan kitchen before my booking arrived which was fab. I know it was a bit of a push for you but it is very much appreciated.Once again thank you.
--Eurwen
22 May 2015
 
Can we thank you for the fantastic service and the excellent shower door. We really appreciated the speedy response, which meant we have been able to complete our shower room before Christmas. The delivery driver kept us fully informed of times and we were able to arrange to have our fitter here ready and waiting. We would certainly recommend you to anyone.
--Kathy.
20 May 2015
 
Thanks.

The shelves fit perfectly.

I will definitely recommend you to friends and family should they ever need any toughened glass shelves making.
--G.Daniel
14 May 2015