I wrote this on Google reviews this morning…. Thanks again for a superb service! I live in South West London and am currently refurbishing a house. I needed a huge made to measure mirror and a fixed glass shower screen again made to measure. Mirrors and glass UK were 2/3rds the price of ANY local company and the service was second to none. Made quickly, constantly kept up to date and delivery to my door within days. I don’t usually write reviews but on this occasion I felt like I must!

Just a quick email to say thank you very much for our replacement mirror. Ordering from you has been a great experience from initial contact through to delivery (at a time that suited us)! We are aiming to have our downstairs bathroom revamped next year and I can see another order coming your way! With many thanks Best regards

Hi,
I have just taken delivery on my mirrors this evening. I just wish to say that the service you provide is excellent. From keeping me updated with the progress of my order. To the very courteous & friendly delivery driver, who may I add is credit to your company. I would like to take this opportunity to wish your company every success. I would not hesitate in using your company again & would definitely recommend you. Best regards

Exceptional customer service! I was delighted after ordering a cut to order mirror, and needing quicker than usual delivery, to get a call from the company to help make it happen. I've rarely come across such good service together with a perfect and stunning product. From order right through to delivery (which was also foot perfect), I can highly recommend them.

Morning, Just wanted to drop you an email to say I received my glass shelving last week. They were packaged amazingly and the quality was beautiful. They are now in my daughters en-suite and they look amazing. Thank you so much Wish I had some other glass projects!! Regards

Dear Mirrors and Glass, Mirror received yesterday and now installed. Very pleased with quality and impressed with finish of edges. Also think the packaging was a work of art! (I wondered how such an item could be sent by carrier). Excellent service – thank you,

Hi, I just wanted to say thank you very much for the wonderful service I received right from my first inquiry to the very friendly and knowledgeable delivery driver. We are really pleased with the final result. It is exactly what we wanted. Thank you again Kind regards

Hi Julie and the whole team What a great product and great service. Thank you very much. The mirror looks great. (I just hope I got the measurements right at my mum’s house in York! Will find out on my next visit.) The fixing seems really cool and an ingenious idea. Packaging superbly sensible. TNT service good. The acceptance of “stop then start” delivery as I was on holiday, great. Please pass on my gratitude and praise to everyone. Cheers

Hi, Just wanted to thank you very much for getting my order to me by this weekend – we were able to fit it in the caravan kitchen before my booking arrived which was fab. I know it was a bit of a push for you but it is very much appreciated. Once again thank you.

Hi, I just wanted to say thanks for the glass shower screen you made for me, installed yesterday and my customer loved it. The delivery was excellent and good turn around time. Great service, great product and reasonable price, which is pretty rare with companies these days. If I ever need a bespoke shower screen again you will be my first choice. Thanks.

Folks - Just to say we're really impressed with the service, the quality, and the considerate delivery driver. Will have no hesitation in recommending you. All the best for 2016

Hi Paul, I just wanted to drop you a note to say, thank you for the glass and service M&G provided. Great service from a very happy customer. Will certainly use M&G again. Thank you.

Hello Julie I just want to let you know how delighted we are with your service - especially with such a little order as ours was. I would recommend you to anyone!

Hello Thanks for getting this made to measure mirror to us early, you service throughout out has been first class & the Mirror is perfect. It finishes off our bathroom perfectly. Regards

Dear Mirrors and Glass, I just wanted to send a note to say how pleased I am with the glass table top! The size and shape are both perfect! If there's one thing I've learned from this experience, it is "never use another supplier other than Mirrors and Glass!" Many thanks again.

Just received the made to measure mirror I ordered exactly when the delivery man said he would deliver it. When looking to buy this mirror we came to you as the last time your driver was excellent. I'm pleased to see he is still with you as I think he does your company proud with his exceptional service. If only other companies were as hard as good. Thanks for the mirror, thanks for getting it to us in time. Please pass on my review of your company to your management or any potential new customer. Great job guys. Regards,

Hi, I'd just like to say many thanks for the great service. We've been very satisfied with every aspect of the order. The delivery was prompt, friendly and felt personal. I won't hesitate to recommend Mirrors and Glass Ltd to others. Regards,

Dear Sir, I just wanted to let you know how pleased I am with the mirror that you recently made to measure and supplied to me. It fits perfectly into the opening my ceramic tiler left in my new en-suite bathroom. I believed that he sloping ceiling may be a challenge to find a supplier to make the mirror to the exact measurements required, but the fit is excellent. I am awaiting an electrician to wire the mirror pad into the mains before making a permanent fit. This is probably my fourth or fifth order from you for mirrors and table top glass and I am impressed with your service. The packaging is far better than adequate and the glass cleaner you supply is without doubt the best available. It's refreshing to find a firm that can be relied upon to deliver products efficiently and to an exact standard consistently. Thank You. Kind Regards,

Just wanted to write and thank you for the excellent service on the above order. Aside from keeping us fully informed throughout, delivery was made exactly at the time promised, and your driver was both courteous and helpful. The quality of the items supplied is absolutely perfect, exactly what we were hoping for. You may like to see the enclosed picture of the finished table – we had purchased the curved base some time ago, and the items we ordered from you have now completed it to perfection. We sent the same picture to the shop where we bought the base, and they have now asked us for your details as well, which we have been pleased to provide with our recommendation. Once again, many thanks Kind regards

Hi There, I'd just like to let you know that I received my mirrors this morning (left very quietly - thank you - at around 4am). Superb service. Many thanks,

Hi, Many thanks for the glass and especially for getting to us so quickly - I am very happy to recommend your great customer service. regards,

Hi, just wanted to say the mirror is great and am loving the concealed magnetic fixings. Can thanks also be passed to your driver who called me twice to discuss delivery which was completed perfectly! I won't hesitate to recommend you to others. Thanks

Dear Mirrors and Glass,
I just wanted to drop you a line and say thank you so much for your fantastic service and great products. We’d never ordered from you before but we will happily recommend you to others. We liked that your website allowed us to calculate the cost of our order online. Your delivery driver was a pleasure to meet and brilliant in accommodating our needs - arriving extra early to make the delivery to us.
And finally, we are delighted with the glass you have produced for us! Thanks again. Kind regards,

Can we thank you for the fantastic service and the excellent shower door. We really appreciated the speedy response, which meant we have been able to complete our shower room before Christmas. The delivery driver kept us fully informed of times and we were able to arrange to have our fitter here ready and waiting. We would certainly recommend you to anyone.

Thank you for your excellent service from pre order advice, easy ordering and a brilliant delivery service!

Thanks guys (especially Steve).
Much appreciated, great service and a great product, I wish I'd have found you years ago.
Thanks again.

Mirror was delivered safely at 8am this morning, Thanks. Nice to deal with a friendly company where people actually listen to what you say over the phone and then do what they say they are going to! Best wishes,

Thank you, delivery was taken last night. Just wanted to say that the delivery man was lovely - very friendly indeed.

Excellent service by both yourselves and the wonderful driver.
He went above and beyond helping us get it to the sixth floor - very kind indeed and we made sure he did not leave without some quick lunch money!
Thank you - we shall certainly call upon you if we need more mirror or glass - very impressed with your outfit.

Received my order this morning. Excellent product, excellent packaging, excellent communication, You must be an excellent company.

I would just like to say how impressed i have been with your service.
I ordered some bevelled glass panels to make into a mirror, they have arrived and are exactly what I wanted. From beginning to end the service has been impeccable. Your phone team helped me with the order and then have kept me updated with the process.
I was then kept abreast all the way along to the point of delivery. All your staff were charming and REALLY helpful. I will recommend you highly and use you in the future.

Just a note to say thank you for the glass and mirror which arrived yesterday. The items are perfect and I was really pleased with the excellent level of customer service.
Thank you.

Hi,
I would like to compliment the driver who delivered my order today. He has been excellent throughout, giving me regular updates and making the delivery quick and easy.
Excellent service that should be recognised.
Please pass on my thanks to him, and ensure his manager is aware of the fantastic job he is doing, he is an ambassador for your company. I wouldn't hesitate to order from you again and recommend you to my friends.

Thank you for the lovely table top - it really does look great.
Thanks also to your delivery man who was both cheerful and helpful going out of his way to assist in putting the 1.5m diameter 10mm thick top in place correctly.
The whole process was faultless from the ease of placing the order online through excellent communications during manufacture through to delivery and beyond.

Thanks.
The shelves fit perfectly.
I will definitely recommend you to friends and family should they ever need any toughened glass shelves making.

Thank you
My order arrived today in pristine condition and fits the furniture I wanted it for exactly.
Very pleased

Hello again,
Mirror arrived safely this morning and is absolutely perfect - another brilliant job - very pleased - many thanks.
See you again in the New Year for another one all being well.
Have a good one,

goods received and were perfect, i just wanted to thank you for an excellent online order process, product and service.

Steve,
would just like to say thank you for the mirror and glass and your excellent service and they all fitted perfectly into place.
Best Regards.

Hi just to say thanks and sorry for confusion with garage not being locked - over enthusiastic daughter didn't know it was left open deliberately!
Can I say how efficient and easy your service is and your delivery man was great. Fantastic service both times I have used you. Well done.

Thanks

Hi, I woke up this morning to find my new table top delivered to my garage overnight as promised - it's absolutely perfect.
Thank-you for your great service. I'll recommend you to my friends

Hi,
Many thanks for the fantastic shower cabinet, beautifully made and supplied with quality hardware.
An excellent all round service from ordering to delivery.

I've attached some pictures

Kind regards

The mirror is perfect. Thank you very much indeed.
Best wishes

Thank you very much for the safe delivery of my made to measure mirror, I am very pleased with it and it looks great on the bathroom wall.

Good morning,
Just a quick note to say thank you for the new glass table top which you sent.
It arrived in time for my daughters 21st which was much appreciated.
Please thank all those who worked on getting the glass to us in time.

Thank you once again.

Dear Mirrors & Glass,
I've received a made-to-measure glass tabletop today. It is very well packaged, delivered at expected time, and perfectly made. I'm a student who just needs a glass slab for my aging wooden desk, so I went to Google look for possibilities. Your website contains all information important for purchase decision and is straightforward (no marketese) and easy to use. Having an option to pay via PayPal is also great for those who don't have credit cards like me. (It also adds more credibility to your website.) The purchase is smooth from beginning to end. I'll certainly recommend you to other people.

Thank you very much.

I just wanted to say a BIG thank you for the mirror which arrived this weekend. It is perfect for our walk-in- wardrobe. I use online shopping regularly and I have been really impressed with the service received from you all! May you continue to be successful as you clearly know how to provide great customer service :)

Hello MIRRORS & GLASS UK LIMITED

I have received the glass in good condition and well packaged.

It has been a pleasure to order from you and to receive such a first class service.

Best wishes

"Run For The Hills"
I ordered 4 mirrors and 4 glass shelves from Mirrors & Glass UK. There was a delivery date required. I called Mirrors & Glass and he assured me they could deliver these items by the date required. Two days before the date I called them again and he assured me that they would be delivered. On the delivery date I called to see where they were and he then informed me that they could not get the shelves. He was at that point unable to confirm a delivery date. He then agreed to refund me my money. If that wasn't bad enough, I then had to source replacements with little time. Two weeks after the job had finished and I had replaced the mirror order, via another supply company, they sent me the order via TNT. I refused the delivery and called them do ask for my refund. He said that he would refund me. No refund came through, so I raised a complaint through PayPal. For some unknown reason Paypal would not find in My favour! I called him and he said basically because nobody will make them refund then they wont do so and have kept the money, which is over £230 I am gobsmacked. Im not trying to get something for nothing or a future discount! I called them today and asked if that was acceptable, they say yes. My general opinion is one of amazement. They say they are a reputable company. When I spoke to the MD, he said that the small print online does not give permission for his staff to side line the delivery dates!!!! So he admitted they offered me the service, but the small print protects him from following through. Not the actions of a reputable company. Like I say "Run For The Hills"

I came across this company on line and found their website easy to navigate, their photographs and descriptions of the various types of mirror were comprehensive, plus a facility to ask a question about any aspect of it.
Once I had decided to order a bathroom mirror (shaped top mirror £99.95) I chose one of their payment options and went ahead and ordered.
The postage was free on this particular purchase.
Five minutes later my phone rang and I couldn't believe it, It was them thanking me for my order and saying I had chosen a good day to order because they were just loading their van which was heading to my area the following day.
They said I would get it tomorrow afternoon. True to their word it arrived as promised and we are delighted with it.
It wasn't a carrier it was their own van delivering it, over 50 miles to my location.

If I had one small criticism it would be that it was delivered with no packaging whatsoever, so I had a close inspection to make sure it was undamaged. I assume they had their own means of safely storing the mirrors for transit. As the mirror is a present I now have to find some means of boxing it (500mm x700mm).
Otherwise it would be five stars.

Thanks for the mirror, received yesterday Lovely job and great service. Thanks again

Thank you, my bespoke mirror was delivered today and is perfect, it has been a pleasure dealing with you from start to finish. The delivery man was extremely helpful and offered much appreciated advice to my builders on the installation of my mirror. I will happily recommend you to anyone. Thanks again,

I chose this company for a significantly sized bathroom mirror (110 x 65cms) not because they were the cheapest, but because the website provided the clearest information. It stated that the mirror was Pilkington glass and offered a selection of mountings, including a choice of screw sizes according to what the mirror is being fixed to. The mirror arrived promptly and was impressively wrapped to prevent damage.

Hi, Would just like to say the glass looks great on my desk. Thanks for your service. Will recommend you to anyone who also is in need of custom glass cutting.

Hi Guys, Just a quick note to let you know the shelving arrived today! I'm delighted with the quality of it - and it fits perfectly in my window aperture, I'm happy to say. Can't wait to see them fitted. Thanks again for an excellent service.

Just wanted to say thanks, a very professional and quality service. I will be recommending your services.

Many thanks!

Dear steve, The sandblasted strips you did for us on the reverse of the mirror for back lights looks beautiful , really nice job many thanks!

Just wanted to say a big thank you to you and the installation team. Mirrors look great and Nick was brill - going back and then returning with the final mirror so job all finished on the day!

Mirror arrived safely, very pleased with it. Thank you for your quick dispatch.

Dear Paul, and the staff of Mirrors and Glass, We are absolutely delighted - to put it mildly - by the custom mirror which has just been installed in our bathroom!
It has been a real pleasure doing business with your company.
Steve was so responsive to our initial telephone enquiry - every one of our questions was answered with a "yes" or "no problem".
Then when we came to your premises with our design,
you - Paul - were even more positive and took the trouble to show us the top quality materials and the state-of-the-art machinery that you would be using.
I mentioned to you that we had previously contacted several companies who advertised custom mirrors but we found that they had not invested in the quality of machinery you have and therefore they were unable to cut and bevel to the standard and measurements we needed. We did however obtain one quote for a compromised design (with a 3 month delivery date) for the outrageous sum of 2,400 pounds. You, however, were able to expertly craft our mirror to our exact requirements, in superb materials, and deliver in under 2 weeks - all for a fraction of the price of the other company.
By the way, your installers - Mark and Neil - were fantastic. Not only did they do a very clean, perfect job but they were really careful around the house. We do thank them particularly for that.
I am writing to you in this way in case you wish to include "customer feedback" on your website.
We really can not thank you enough. Every good wish for the future success of your company.

Good Morning, Just to say my shelves arrived this morning and a big thank you for a first class job. They are spot on and look perfect.I'de love to show my "Local glass company" who mocked my template and said no one could do them because the template was so poor! How wrong they were. Well done on a great job and fantastic customer service.

Hi My bevelled oval mirror has just been delivered . It is perfect -thanks for your excellent service .

Very good service and the mirror is lovely - looks good and easy to put up. (oval pivot mirrors)

Hi Steve & Paul,
I never took the chance to tell you how pleased that I was with the glass splashbacks that you made to measure at the end of last year. They were fantastic and fitted perfectly. It was a superb service and I was impressed by the quality and that they were delivered by your yourselves and not a courier. Thanks again

Simple ordering process, they even made the mirror to my bespoke requirements with no additional charge. Would thoroughly recommend and use again in the future.

Just wanted to say, excellent quality, great prices and a wonderful service (you did exactly what you said you would). I will certainly be using you again and would not hesitate to recommend your company to family and friends. Well done!
Kind regards

Guys
Thank you so so much for my new mirror for my door, absolutely outstanding service from the moment of ordering right through to delivery.
I will definitely recommend you to everyone and will certainly be using your company again.
thank you so so much for the outstanding service, I really really love my new mirror.

Kind regards

Hi Paul,
Mirrors were delivered as promised thanks. I am delighted with your service and would certainly use your company again and recommend. Kind regards

Hi Dave,
I just wanted to say another big thank you from everyone here for your help on our Blackpool episode of You Deserve This House. The mirrored bath panel arrived on time and looked great in the en suite bathroom, the contributor (Elaine) and her family were thrilled with the end result.
So what happens next..... As part of our transmission material we'll be sending the Channel 4 presentation department details of all the suppliers going on the credit rolls for each episode. This means that your credit should appear in the appropriate show and you will get your web link on the 4homes website.
At the moment a transmission date is yet to be confirmed. There has been mention of transmission starting in Jan/Feb time of the new year, so please keep checking on the website and watching out for the trailers in early 2012. Once again many thanks for all your help and support.

I have just received my Tulip Mirror and it is beautiful. Thank you so much.

Many thanks. The glass has been delivered by your helpful driver and is in place in the dining room. I shall recommend your firm to others

Hi, just a quick message to say thanks for the great service you provide. I ordered a made to measure shower door, it arrived in good time and I was surprised at the quality of not just the door but the hinges too, all at a very reasonable price. I will definitely be using yourselves again and will recommend to others.

One could not have asked for better service. The new glass top for my table, made to measure, was delivered to my house in their own van. The driver helped me put it in place.The product is superb

Whilst delivery is a little delayed, I was updated twice by calls from the Sales team. This was very pleasing, and more important than a late delivery. Recently I have had such poor delivery service from online shopping experiences - these guys, should they keep up the strong service ethic, will be around for a long time. Cheers

Hi Steve Just wanted to show you the results of the mirrors on the wardrobe doors at my mothers. Also to say a special thank you to you for the delivery and to the delivery guy - who was courteous, patient (whilst I checked the mirrors) and polite. Amazing product - first class service - absolutely thrilled - will recommend to everyone.

Just have to email you regarding your website. I order a lot of stuff on line and I found your web site to be very well thought out and so easy to use. It nice to use a website that someone has lay out well, and put time into the design. Thanks

I've just received my splashbacks and mirrors and I'd like to say how happy I have been with the service and products from Mirrors and Glass. The chap who delivered the glass was very friendly, helpful and professional and the glass and mirrors looks very high quality.
I would certainly recommend Mirrors and Glass to anyone who wanted mirrors or splashbacks!
Thanks

Just a quick email to say thanks very much, for some great shelves. So much better than I thought that they would be.
Kind Regards

Hi
My order was delivered yesterday morning, I have now fitted this product, thank you for great service and customer service, I will use your company again when required and would recommend to friends,

Dear Sales Team,
I just wanted to say how pleased iam with glass shelf I ordered from you and the speed in which you turned the order around. I will definitely be returning to your site.

Hi Steve
Just to say thank you very much for sorting out our glass shower door, it fits perfectly and looks fantastic! We are delighted and will remember to look you when we fit our downstairs shower.

I recently ordered a made-to-measure mirror from you. Your company gave me a fantastic level of service. I wanted something a bit unusual and you were able to provide exactly what I wanted and, what's more,deliver it (to the south of England) within 24 hours of me ordering it. The mirror is now up in my bathroom and it looks great. Thank you all so much.

Thank you, the mirror arrived yesterday, impeccably packed. It looks stunning and I will surely return to your shop if I need another one.

Mirrors arrived in one piece really well packaged and Im very pleased with the look and finish.
Thanks very much.

Hello Mirror and Glass. I received the additional fixture yesterday! Thank you for such a prompt 'after service'. The mirror is up and looking very nice. I shall not hesitate to use your service again as we may be moving house in the near future, and I will let all my family and friends know about your company and the after sales service I received. Many Thanks.

I am absolutely delighted with my mirror! Thank you so much for all the care and attention - I would recommend Mirrors and Glass to anyone, any time.

To Whom It May Concern,

I placed my order on the evening of 6th October for 2 glass shelves and I would like to say how impressed I am with your service.

When I placed the order, I was emailed at every stage of development, in addition to when they were shipped. My request for a telephone call on completion and shipment of the glass was fulfilled and I was extremely pleased that I received the order in only a weeks time (as the website stated that it would most likely be two weeks turn around time). The quality of the glass and the finish was superb and my new bathroom shelves fit perfectly!

In this day and age, good customer service is rarely received - It is extremely refreshing to come across a company which sell at a reasonable price, deliver quality goods and provide exceptional customer service.

Thank you very much,
Kind regards,

(Mirror Order)..., is now fitted in our new bathroom and it looks great.
Thank you very much indeed.
Kind regards,

My mirror arrived, perfectly packaged & incredibly quickly.
It has now been hung in a bathroom --- looks great.
Many thanks

I just wanted to say thank you for the service I have received since placing my order with you last Sunday. It has been faultless from start to finish and right through to delivery yesterday - he was courteous, pleasant and extremely helpful.
I will certainly be letting anyone I speak with who are considering buying a new mirror know about your company and even recommending you and telling my story, to those who are not.
A great credit to you all.
Many thanks once again.

Hi Paul,
Glass arrived this morning. Fantastic packaging.
Many thanks.
Best regards,

Arrived today.
They're up already....they look good, the bathroom looks good and even I look good.
Doesn't get much better than that.
Thanks very much, ...

Excellent service and very easy to order the product you want. I may not be your biggest customer but you can guarantee that I won't go to any other company after a spot on service like yours!!.
Thanks a lot

Dear All
Thank you so much for the fan mirror we ordered for our en-suite. It's absolutely fabulous! We are totally delighted with the high standard of workmanship........
......Also thank you for the outstanding customer service you have shown. It has been an absolute pleasure to do business with you from the first phone call, to ordering and to the ultra fast delivery. I will with confidence pass on the name of Mirrors & Glass UK Limited to family and friends as I know that they too will enjoy the first class Customer Service you have shown me. Once again thank you........

Just to let you know the mirror arrived today (2 days early) and is already in place. We are very pleased indeed with it. Thank you very much for your assistance and excellent service.

...Many thanks for your help and excellent service, I will have no hesitation in recommending your company in future.

Thank you very much for the great service. It was delivered and I've already fitted it.

Just want to say thank you so much for my order which I received yesterday!
It was great to see it was very securely wrapped, as I was a bit worried it wouldn't arrive in one piece.
I'm really pleased with the tinted glass and it's a perfect fit to go on top of my cupboards in my hall - I would definitely recommend you to friends and family.

Just to let you know that I received my order today and that I have been very impressed with your service: I think the actual product is very good value for money and the delivery-whilst relatively expensive- is well worth the price. I don't think I have ever received a better packed product!!
So well done-a great product and service and I will definitely recommend you when I get the chance.

The mirrors arrived today and are perfect.
Thanks for sorting this so quickly.
Cheers,

I just wanted to thank you for your excellent service. My order was ready and delivered within 2 days which I think it is extremely fast considering the mirror needs to be cut to size.
Thank you very much.

Just a note to thank you for your excellent service. We only ordered our mirror a few days ago and it arrived yesterday. It was brilliantly packaged and we are delighted with the mirror. A first class service in every respect.
many thanks

hi at Stockport.
just like to say thanks for the brilliant mirror received in good condition yesterday.
the mirror is spot on & your service couldn't be better.
thanks again
kind regards

Hi!
Thanks so much for such fabulous service! Delighted!!!
Have a great weekend

Hi Paul,
Just wanted to let you know that my mirror arrived safely this morning. It looks great - I'm looking forward to seeing it on the wall. Thanks for your prompt and excellent service.

Hi Guys,
Glass has turned up it looks fantastic. Very well wrapped thank you. Told the family about it and they are going to place some orders too. Once again thanks, hopefully we can do business again.